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Trends and Innovation

  • Customer Experience

    Deliver a Greater Customer Service Experience with ServiceNow CSM

    Learn how ServiceNow CSM can help you on your journey to provide the ultimate customer service experience.

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  • HR Solutions

    Reinvent new ways to work across the enterprise with ServiceNow Employee Workflows

    Learn how to increase employee satisfaction by making it easy for employees to get the HR services they need with ServiceNow solutions.

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    Create a Powerful, Unified Experience with Hyperautomation and Low-Code

    Learn how to deliver modern workflows, apps, and automation at scale with a single hyperautomation platform.

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  • Cloud Workloads

    VMware vSphere Foundation and VMware Cloud Foundation powered by Intel technology results in a unified software-defined Data Center platform for running and managing private cloud, multi-cloud, and edge containerized workloads. Built-in inferencing enables customers to efficiently turn data into insight on a flexible hybrid cloud environment.

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    Transform Your Organization With Modern and Resilient IT Services

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Latest TechTarget resources
  • Content Management
  • Unified Communications
  • Data Management
  • Enterprise AI
  • ERP
Content Management
  • Sitecore infuses DXP with generative AI marketing features

    Sitecore users, who typically build websites for large enterprises, now have automation for website building, marketing content ...

  • OCR vs. IDP: What's the difference?

    OCR and IDP both extract text from images, but IDP can analyze a text's meaning. Explore the key differences between these ...

  • How to create a knowledge-sharing culture

    With more access to knowledge across an organization, employees are more collaborative, more engaged and better performing -- and...

Unified Communications
  • Google rebrands contact center tech, adds more AI

    Google adds faster, more lightweight generative AI processing as it rechristens CCAI as Customer Engagement Suite. But Google's ...

  • How to enable and set up Copilot in Microsoft Teams

    Microsoft 365 Copilot, an AI assistant, offers several promising features. Find out how to configure Copilot with Teams workflows...

  • How does Copilot enhance the user experience in Teams?

    With its AI capabilities, Microsoft Copilot provides several enhancements to Microsoft Teams functionality, including meeting ...

Data Management
  • NoSQL database types explained: Key-value store

    Utilizing a key-value store can improve data processing speeds and scalability for data operations that do not require complex ...

  • Reltio update delivers new AI-powered matching capabilities

    The data unification vendor's latest AI tool is a prebuilt customer data matching tool that uses LLMs and machine learning to ...

  • Informatica update targets preparing data for AI development

    The data management vendor's latest platform update includes features aimed at enabling customers to effectively ready their data...

Enterprise AI
  • Anthropic adds computer use AI tool to Claude

    The startup said computer use can let developers automate repetitive tasks, scroll, move a cursor, click buttons and type texts. ...

  • Is getting an AI certification worth it? Factors to consider

    Some say AI certification is essential, while others worry it's a waste of time. Learn the benefits and downsides of AI ...

  • IBM launches new generation Granite language model

    The vendor takes an open source approach with Granite 3.0. It trained the new model family with Nvidia H100 GPUs. Not all ...

ERP
  • 4 use cases for machine learning in the supply chain

    Use cases for machine learning in the supply chain are inventory and warehouse management, equipment maintenance, supplier ...

  • 6 use cases for big data in manufacturing

    Manufacturing big data use cases are demand forecasting, supply chain optimization, quality control, production line improvement,...

  • Learn how manufacturing data is collected

    Collecting manufacturing data via IoT sensors, RFID tags or AI can point to bottlenecks, potential cost reductions and more. ...

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